Terms of Use
Hudson® is a business to business spice wholesale website. These terms and conditions govern your use of our website and the products and services we offer. By using our website and purchasing our products, you agree to these terms and conditions. We reserve the right to refuse service to any customer for any reason. If you do not agree to these terms, please do not use our website.
Use of Our Website
Our website is intended for business to business use only. You may not use our website for any illegal or unauthorized purpose. You may not interfere with the security of our website or attempt to gain unauthorized access to our systems.
Accounts
In order to use our website, you must create an account with us. You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Orders and Pricing
All prices listed on our website are in the United States Dollar and are subject to change without notice. Minimum order requirements may apply. Payment must be made in full at the time of purchase. We accept payment via credit card, debit card, or other payment methods as listed on our website.
Shipping and Delivery
Orders ship from our San Diego, CA facility to your shipping address. Orders are processed in the order received and shipped during regular business days, Monday through Friday. We endeavor to ship all orders paid within 1 business day.
All deliveries are shipped with reputable national parcel carriers and couriers such as, FedEx, UPS, USPS etc. At checkout, the shipping calculator will afford you several choices for you to select which best meet your budget and speed.
Returns and Refunds
Our products are food ingredients and concerns must be addressed timely. You have FIVE (5) business days from receipt to address any return claim. Our claims team will carefully review the nature of your claim and respond appropriately within 48 hours after a thorough and expeditious evaluation. IF the goods materially differ from the site as advertised, we may process a return and issue a refund. To obtain a refund, may require your effort to complete a Return Material Authorization (RMA) form and/or Parcel Return Label to the product.
NO RETURNS WILL BE CONSIDERED BEYOND FIVE (5) DAYS FROM RECEIPT OF GOODS.
Satisfaction
Your satisfaction is our highest priority. As such, we work diligently with our global supply chain to ensure the Hudson® product sold to you wholly meets your expectations. Should a concern arise as to the product sold, please contact us with the below information at support@hudsontraders.com to address it.
For expeditious handling, please reference the following information:
- Date of sale
- Your Name / Company Name / Contact Information (office/mobile/email)
- Order #
- Product Title
- Your Concern
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of our company and is protected by copyright and other intellectual property laws. You may not use our content for any commercial purpose without our prior written consent.
Limitation of Liability
In no event shall our company be liable for any damages arising from your use of our website or products. Our liability to you for any cause whatsoever, and regardless of the form of the action, shall be limited to the amount paid by you for our products.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is based. Any disputes arising from your use of our website or products shall be resolved in the courts of that jurisdiction.
Changes to These Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website after any such changes, you agree to be bound by the updated or modified terms and conditions.
Thank you for using Hudson®. If you have any questions or concerns, please contact us at
Hudson Trading Group LLC
228 Park Avenue South, ECM #19870
New York, NY 10003
Phone: +1.201.917.3044
Fax: +1.201.699.0346
